Welcome to the Specialized Balsa Wood, LLC site. We at Specialized Balsa are committed to maintaining the privacy and security of the Personal Information of all the visitors to this web site. As a part of that commitment, Specialized Balsa is in the process of implementing our updated Privacy Policy and Information Privacy Statements to reflect the current needs of our visitors to know what information about them we collect, why we collect it, and where it goes. We encourage you to read this Information Privacy Statement.

At this web site, Specialized Balsa collects information in three ways:

First, we passively collect information that is automatically sent to us by your web browser. This information typically includes your domain name (the site after the @ in your e-mail address). It may also contain your user name (the name you are known as before the @ in your e-mail address). The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends.

We use the information we automatically receive from your web browser to see which pages you visit within our site, which site you visited before coming to ours, and where you go after you leave. We at Specialized Balsa can then develop statistics that are very helpful to understanding how this site is used by our visitors. This statistical data is interpreted by Specialized Balsa in its continuing effort to present the web site content that customers are seeking in a format they find most helpful.

Second, we may actively obtain information about you by installing our own marker on your computer. This marker is commonly called a "cookie," and it enables us to know you by a computer-generated, unique identifier. By providing you a unique identifier, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again, they can be supplied by us automatically, saving you time and effort. For example, after you purchase a product once, if you need to purchase it again, your previous selections for size, color or other features will have been retained, and can be reentered more quickly. Your computer may be specially configured to reject cookies; please refer to your browser for more information.

Third, we collect information at this page when you contact us or respond to the surveys, questionnaires or applications we make available. If you e-mail us, you are voluntarily releasing information to us. If you answer questions we have placed on the page, you are also voluntarily releasing that information to us. (You may decide not to answer any questions; if you do, you may still continue your visit, but we may elect not to provide you the related services or features.) All computer-generated information, such as your e-mail address, may be used or shared with Specialized Balsa affiliates, third parties and/or transmitted to another country. An example of a third party that could receive your Personal Information is a data processing contractor that operates computer systems on our behalf. Our third-party recipients are: data processing contractors that provide computer services on our behalf, distribution firms that will fulfill your requests, billing firms that process your orders, mailing firms that will assist us with our mailings, marketing firms that will assist us with direct marketing, and service contractors that provide maintenance and repair services on our behalf. This site works with a third party that collects anonymous traffic data. Whenever any data is transferred to a third party, that party will be contractually bound to abide by our privacy policy.

Specialized Balsa will not use or share, either within Specialized Balsa or with a third party, any information collected at this page for direct marketing purposes. We may share the information collected at this page with third parties, and transmit the information to another country, for purposes other than direct marketing. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes. We may also use it to investigate security breaches or to cooperate with authorities pursuant to a legal matter.

In addition, we may have collected similar information from you in the past. By agreeing to the terms of our privacy policy you are consenting to our continued use of any such information.

In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of Specialized Balsa, or a Specialized Balsa business or business unit, information Specialized Balsa has collected about you may be sold or otherwise transferred. However, this will only happen if the party acquiring the information agrees to be bound by the terms of Specialized Balsa's privacy policy and the notice provided to you when the information was collected.

For your convenience, this page may contain certain hyperlinks to other Specialized Balsa pages as well as to sites outside Specialized Balsa. While Specialized Balsa has posted an appropriate Information Privacy Statement throughout our web site, we can make no promises or guarantees regarding data collection on the hyperlinked pages and sites that are not owned by Specialized Balsa. We therefore recommend that you read the privacy policy statement for each site you visit.

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Specialized Balsa Privacy Policy

This policy defines the commitment of Specialized Balsa to protect the privacy of Personal Information that is collected or used in the course of conducting Specialized Balsa business. On a global basis, Specialized Balsa will, and will cause its affiliates to, establish and maintain business procedures that are consistent with this policy.

We respect the privacy rights of individuals.

Specialized Balsa will respect the legal requirements that exist regarding the privacy of Personal Information and is committed to complying with all applicable law. Specialized Balsa will, from time to time, review its Personal Information collection, use, and disclosure practices in order to assure compliance with laws and regulations.

We give notice of all Personal Information collection.

Specialized Balsa will give notice when Personal Information is collected or when any collected information is later to be provided to third parties. All notices will explain the need for the information and describe how the information will be used. Personal Information will not be used to directly market any products or services to identifiable persons unless that possibility has been disclosed in advance and the opportunity not to participate has been given.

We explain the consequences of collecting and processing.

Specialized Balsa will state the consequences of any decision by individuals not to provide Personal Information requested by Specialized Balsa.

We get explicit consent for sensitive information/opt-in.

Specialized Balsa will maintain procedures to assure that information about children or other categories of sensitive information is only collected with explicit consent and is protected against improper use, consistent with applicable law.

We process and distribute information consistent with notice.

Specialized Balsa will collect and use Personal Information consistently with the notices that have been provided. However, Specialized Balsa may decide to remove identifiable features from collected Personal Information and the resulting information may then be used for statistical, historic, scientific or other purposes, consistent with applicable law.

We provide information security.

Specialized Balsa will maintain the security of Personal Information, and protect the integrity of such information, with a commercially reasonable degree of care.

We provide individuals a way to access and correct their information.

Specialized Balsa will maintain procedures consistent with applicable law for individuals to gain access to their collected Personal Information and, when appropriate, correct any information that is inaccurate or incomplete, change their individual consent level, or have their Personal Information deleted.

We require others who process Specialized Balsa data to comply with the Specialized Balsa policy.

Specialized Balsa will contractually require others who acquire or provide Personal Information from or to Specialized Balsa, including those engaged to provide support services, at a minimum, to adopt and comply with the principles and objectives of this policy.

We provide a way to process complaints.

Specialized Balsa will publish the procedures for responding to complaints regarding potential deviations from its established procedures for protecting Personal Information.

We will disclose Personal Information when required by Law or court order.

Specialized Balsa will under certain circumstances permitted or required by law or court order, collect, use, and/or disclose Personal Information pursuant to procedures that do not require giving notice or conducting related activities (for example, in connection with law enforcement investigations).

We retain the flexibility to change this policy.

Specialized Balsa will, and reserves the right to, modify and update this policy or its related business practices at any time. Specialized Balsa will NOT apply changes to this policy retroactively to information Specialized Balsa has previously collected.

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